Your MY YETI Portal
Your own rider account with Black Seal — register your bikes, file a warranty, book a service, and share your ride on the Whānau Wall. Here's how it all works.
MY YETI is the free online home for every Yeti rider in Aotearoa. Think of it as your garage, online. This guide walks you through it step by step — no tech skills needed.
First: how to get in
Go to blackseal.nz and log in
Open blackseal.nz in any web browser. Up in the top-right corner, tap the little round account icon to log in — or create an account, which takes about 30 seconds.
You'll land on the YETI Rider Portal
Once you're logged in, head to blackseal.nz/pages/my-yeti (or click "My Yeti" in the menu). This is your home screen. Across the top you'll see tabs: Home, My Bikes, Book a Service, and File Warranty.
What would you like to do?
Pick one — each opens a simple, step-by-step guide.
Register your bike
Add your Yeti to your account so we can look after it for life.
Show me how → 🛠️Manage your bike
Give it a name, add a photo, and see its service & ownership history.
Show me how → 🔧Book a service
Send a service request to a Yeti Service Centre near you.
Show me how → 🛡️File a warranty
Lodge a warranty claim on your frame in a couple of minutes.
Show me how → 🎁Vouchers
Find and redeem any service vouchers you've been given.
Show me how → 📷Post to the Whānau Wall
Share a photo of you and your bike with riders across Aotearoa.
Show me how →Ambassador pricing is looked after through your My-Yeti account, so the first step is to sign in (or create one) — then you can apply.
Create account & applyAlready have an account? Sign in
Ride-to-work schemes
Buy your Yeti through your employer, from pre-tax salary
